PRIVACY STATEMENT
De Horeca Academie B.V. (including Leermeester.nu)
Part of SVO Vakopleiding Food
Registered office: Diepenhorstlaan 2E, 2288 EW Rijswijk
Chamber of Commerce number: 52324494
Telephone: +31 (0)70 302 9956
Email: info@horecaacademie.nl
1. General
De Horeca Academie values the protection of your personal data. We treat all information you provide with care and comply with the General Data Protection Regulation (GDPR). This privacy statement explains how we handle your personal data, for what purposes we use it, and what rights you have.
2. Processing of personal data
We process personal data that we receive directly from you, for example when you register for a course, request information, or subscribe to a newsletter. We may also receive information from your employer if they register you for a training programme.
We may process the following data:
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name, address, telephone number and email address
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information about the course or training you have registered for
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payment and invoicing details
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attendance records, study progress and results obtained
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feedback or evaluations that you have provided
3. Purposes of processing
We use personal data for the following purposes:
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to process registrations and payments
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to provide access to digital learning environments
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to send study materials, e-learning codes or exam information
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to respond to questions and contact requests
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to perform analyses to improve our services
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to comply with legal obligations
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to inform you about courses, training programmes or related activities
If you have registered for a course, training or newsletter, we may send you emails about new or related courses. Each email contains an unsubscribe link, and you can also unsubscribe at any time by emailing info@horecaacademie.nl.
4. Visiting our website
When you use our website, we collect limited data to improve its functionality and analyse its performance. This is done anonymously.
5. How we collect data
You provide data to us when you:
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register for a course, training or study programme
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complete a form or contact us directly
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subscribe to our newsletter
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use our digital learning environment
6. Retention period
De Horeca Academie does not retain personal data longer than necessary for the purpose for which it was collected. Certain data may be retained longer if required by law, for example for administrative or tax purposes.
7. Security
We take appropriate technical and organisational measures to protect your personal data against loss or unauthorised processing. All data is stored in secure systems and accessible only to authorised employees.
8. Use of Artificial Intelligence (AI)
De Horeca Academie uses Artificial Intelligence (AI), such as ChatGPT, to make our work smarter and more efficient. This includes improving texts, communication and internal processes.
We handle this technology with great care: we never enter personal data of students, participants or employees into AI systems. Everything we do takes place within secure environments and in full compliance with privacy legislation (GDPR).
AI helps us to work better, but it never makes decisions about people. That will always remain human work.
9. Sharing data with third parties
We do not share personal data with others unless it is necessary for the execution of a training programme or required by law.
When De Horeca Academie engages third parties who process personal data, clear agreements are made to ensure the security and confidentiality of your information.
10. Minors
If you are under 16 years of age, you may only provide personal data to us with the consent of a parent or legal guardian. We ask parents or guardians to read this statement and give consent where necessary.
11. Your rights
You have the right to:
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access the personal data we process about you
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request correction or supplementation of your data
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request deletion of your data
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object to the processing of your data
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request the transfer of your data
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file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Requests can be submitted via info@horecaacademie.nl. We will respond as soon as possible, and no later than within one month.
12. Complaints
If you are dissatisfied with how we handle your personal data, you can contact us via info@horecaacademie.nl. You also have the right to file a complaint with the Dutch Data Protection Authority.
COOKIE POLICY
1. General
De Horeca Academie uses cookies to ensure the website functions properly and to improve the visitor experience. A cookie is a small text file placed on your device when you visit our website.
2. Types of cookies
We use the following types of cookies:
Necessary cookies
These cookies are required for the proper functioning of the website. Without them, certain parts of the site may not work correctly.
Functional cookies
These cookies remember your preferences, such as language settings or login details, to make the website easier to use.
Analytical cookies
These cookies provide insight into how visitors use the website so we can improve its content and functionality. No data is processed that can directly identify you.
Marketing cookies
With your consent, we may use cookies to display information and offers that match your interests. You can withdraw your consent at any time through your browser settings.
3. Third-party and social media cookies
Our website may contain links or buttons from social media platforms such as Facebook and Instagram. These platforms place their own cookies when you click on their buttons. De Horeca Academie has no control over how they handle your data. Please consult their privacy policies for more information.
4. Managing or deleting cookies
When visiting our website for the first time, you can choose to accept or refuse cookies. You can change your preferences at any time in your browser settings. If you disable cookies, some parts of the website may not function properly.
5. Contact
For questions about this privacy and cookie policy, please contact:
De Horeca Academie B.V.
Diepenhorstlaan 2E
2288 EW Rijswijk
Email: info@horecaacademie.nl